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FREQUENTLY ASKED QUESTIONS

What is ACE?

ACE is short for A Community Effort, a non-profit that provides non-medical financial assistance to families with children fighting cancer.  We have received our official 501(c)(3) status from the IRS, so all donations are tax deductible!

What "non-medical" expenses does ACE help pay?

ACE’s mission is to pay household bills for families with children fighting cancer.  The bills ACE pays include mortgage/rent, electricity, gas, water, and other essential items.  ACE also helps pitch in with groceries and fuel.

What percentage of my donation goes to the families?

The goal is to have 100% of donations go to the families.  The founders of ACE have paid for all start-up and maintenance costs out of their own pocket and plan to do so for as long as it is feasible. 

How can people help?

The best way is through a monetary donation.  At the end of the day, that Is what is going to benefit families the most.  But you can also help by telling your friends and families, your co-workers, your bosses… really, tell anyone and everyone about ACE!

How does ACE find the families that it helps?

ACE works directly with social workers at local hospitals to find families in need of financial assistance.

Is there a per-family limit on the assistance provided?

ACE has set a $750 per family limit on the assistance provided, but does reserve the right to exceed this limit with Board approval if the circumstances warrant it.

Once a family is approved, how are funds distributed?

ACE receives a copy of the bill from the family and then makes the payment directly to the service provider.  ACE provides the payment confirmations to the social workers, who then provide it to the families.  Payments are generally made within 3 business days from the time ACE receives an application for assistance.

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